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Types of Document Requests

  Description
Files
Bank Letter or Voided Check

Voided Check: Official bank document proving an account's authenticity with pre-printed account details. The Voided Check should:

  • Be a pre-printed voided check (not a temporary check)
  • Include your business legal name
  • Include your business address


Bank Letter: Formal letter from the merchant's bank verifying the account holder's details. The Bank Letter should:

  • Be on a bank letterhead
  • Include the registered name of your business
  • Include an ACH/EFT routing number
  • Include an ACH/EFT account number
  • Be signed and dated by a bank representative within the last 30 days
EIN Letter Confirmation letter issued by the IRS (also known as Form CP 575 or 147C) that assigns and verifies the business's Employer Identification Number (EIN).
Articles of Incorporation Official documents that legally establish the creation of a corporation.
Business License Government-issued document that certifies a business to operate legally within a certain geographical area. A photo of the Business License is accepted, as long as it is readable
Utility Bill Monthly statement from a utility service (e.g., electricity, water, gas) verifying a business's address.
Processing Statement Recent statements from a payment processor detailing transaction history. The number of months requested will be specified in the request Notes.
Financial Statements Comprehensive reports detailing a company's financial performance over a specific period, typically including a Profit and Loss (P&L) statement and a Balance Sheet.
Bank Statements Documents from a bank detailing the transactions carried out within an account over a specified period. The number of months requested will be specified in the request Notes.
501c3 Official documentation issued by the IRS proving a non-profit organization's tax-exempt status under IRS Section 501(c)(3). This document will only be requested from non-profit organizations.
Tax Return Government document detailing income, expenses, and other tax-related information. The year of the requested Tax Return will be specified in the request Notes.
Invoice Detailed bill from transactions or services provided, listing quantities, prices, and terms. The date and amount of the transaction for which the Invoice is requested will be specified in the request Notes.
Driver’s License or Passport The back side of a government-issued photo ID. Submitted alongside the front of the Driver's License when requested. The name of the individual for whom the Driver’s License or Passport is requested will be specified in the request Notes.
Driver’s License - Back side Government-issued identification that includes a photo and personal details.
Other Any document not listed that may be required based on specific circumstances. If other is selected, notes will be provided in the request Notes field to explain the request.
Written Prompts
Business model Description your products/services, target market, and any unique features or value propositions that differentiate the business from others in the industry.
Pricing model Description of your pricing model, including general costs of goods or services.
Website Link to your website. Social media profile links (e.g., Facebook, Instagram, TikTok) are not accepted; a dedicated business website URL is required.
No shopping cart Description of how you typically handle order placements, along with the usual lead time between when an order is made and when it’s fulfilled. This information is typically only requested if there is no shopping cart on your website.
Other If other is selected, notes will be provided in the request Notes field to explain the request.