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How do I interpret my monthly statement?

The merchant statement outlines a merchant’s account activity, fees, and deposits for the statement period.

Quick facts about the merchant statement

  • The processor mails the statement directly to you by the 10th of each month.
  • Support details are included on the statement. You can reach out to support directly for support.

Understanding the merchant statement

Your monthly statement is divided into several key sections, each designed to provide specific information about the account's activity and charges. Here's what you'll find in the statement:

Plan Summary

The Plan Summary section outlines the specifics of your plan, including the pricing model and any special terms or conditions applicable to your account. This serves as a quick reference to understand the merchant's rates and fees. Key definitions include:

  • Base P/I (Per Item): This is the transaction fee charged on top of interchange costs. It's a fixed fee applied to each transaction processed.
  • Base Rate: This is the discount rate applied on top of interchange costs. It's expressed as a percentage of each transaction amount.

News For You

This section communicates updates, news, or important information relevant to your account. It may include changes in processing fees, compliance updates, or new features available to you.

Deposits

The Deposits section details the transactions processed during the statement period. It includes the date of each transaction, the amount, and the total sum deposited into the merchant’s account after processing.

Fees

Here, all fees incurred during the statement period are itemized. This includes transaction fees, monthly account fees, and any other charges applied your account.